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Privacy Policy

1. Introduction

Welcome to Wellgreen Outdoor Sauna ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wellgreenoutdoorsauna.co.uk, in accordance with the General Data Protection Regulation (GDPR).

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2. Information We Collect

We may collect the following types of personal data:

  • Identifiers: Name, email address, phone number, IP address

  • Technical Data: Browser type, device information, cookies

  • Usage Data: Pages visited, time spent, clickstream data

  • Location Data: If enabled, we may collect geolocation data

  • Payment Information: When applicable, for purchases or subscriptions

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3. How We Collect Your Data

We collect data through:

  • Forms you complete on our site

  • Cookies and similar tracking technologies

  • Analytics tools (e.g., Google Analytics)

  • Third-party integrations (e.g., payment processors)

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4. Why We Collect Your Data

We use your data to:

  • Provide and improve our services

  • Personalize your experience

  • Communicate with you (e.g., newsletters, support)

  • Comply with legal obligations

  • Analyze website performance and usage

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5. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Your consent

  • To perform a contract

  • To comply with legal obligations

  • For our legitimate interests, provided they do not override your rights

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6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update your data

  • Delete your data ("Right to be Forgotten")

  • Object to or restrict processing

  • Withdraw consent at any time

  • Data portability (GDPR)

  • Opt-out of data sale (CCPA)

To exercise these rights, contact us at: hello@wellgreenoutdoorsauna.co.uk

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7. Data Sharing and Disclosure

We may share your data with:

  • Service providers (e.g., hosting, analytics, payment processors)

  • Legal authorities when required

  • Third parties with your consent

We do not sell your personal data.

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8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law.

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9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption

  • Secure servers

  • Access controls

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10. Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings or our cookie banner.

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11. International Data Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

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12. Children’s Privacy

Our services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect data from children.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website notice.

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